vatsgloballogistics@gmail.com +91 9534857592
www.vatsgloballogistics.com
LEGAL

Terms & Conditions

Please read these Terms & Conditions carefully before using our website or requesting cargo documentation services.

1. Acceptance of Terms

By accessing this website or requesting our services, you agree to these Terms & Conditions.


2. Our Services

VATS Global Logistics assists customers in obtaining cargo tracking notes and related shipping documentation required by various African countries, based on the information and documents provided by the customer.


3. Customer Responsibilities

Customers are responsible for ensuring that all submitted information and documents are accurate, complete, and authentic. Delays or additional charges caused by incorrect information are the customer's responsibility.


4. Processing Time

Estimated processing times may vary depending on the destination country, shipping line, port authority, and document verification requirements. Processing times are estimates and are not guaranteed.


5. Fees & Payments

Service fees and applicable government or third-party charges will be communicated before processing. Work may begin only after any required payment is received.


6. Cancellation & Refunds

Once an application has been submitted to the relevant authority or processing has started, refunds may not be available. Any eligible refund will be assessed on a case-by-case basis.


7. Limitation of Liability

VATS Global Logistics is not responsible for shipment delays, customs decisions, government actions, or losses resulting from incorrect or incomplete information supplied by the customer.


8. Changes to These Terms

We may update these Terms & Conditions at any time. The latest version published on this website will apply.


9. Contact

For any questions regarding these Terms & Conditions, contact us at:

Email: vatsgloballogistics@gmail.com
Phone: +91 9534857592

Need Help With Your Shipment?

Our documentation specialists are ready to assist you with ECTN, CTN, BESC, FERI, BIETC, CNCA and other African cargo certificates.